Click & collect

Click & Collect bol.com

Ordered on bol.com and chose a pick-up point? We collect the parcel there with your code and forward it to any address in the world.

Response within 60 minutes · Available 24/7

From pick-up point to overseas, without you flying back for it

bol.com delivers almost exclusively within the Netherlands and Belgium — live further away and you hit a wall at checkout. The way around it is the pick-up option: you have your order sent to a pick-up point, forward us the collection code from the e-mail, and our courier receives the parcel there on your behalf. From that moment on, our worldwide shipping contracts apply instead of the platform's delivery borders.

Because thousands of partner sellers dispatch through bol.com, an order often arrives in parts: three parcels, three moments, sometimes three different pick-up points. We gather them all, confirm each arrival to you, and only pack once you say the order is complete.

One box instead of three means paying international shipping once instead of three times — for the average bol.com parcel that is the difference between too expensive and sensible. If this becomes a habit, your own customer code through the reshipper service is the structural solution.

For example: Kobo · Philips · Samsonite

DZH Transport is an independent service provider and not a partner of bol.com.

How it works

  1. You place the order

    Order from the Dutch shop yourself and choose click & collect. Forward us the collection confirmation — that is usually all we need.

  2. We collect

    Our courier picks up the order at the shop or pick-up point, shows identification where required and checks the parcel for visible damage.

  3. Packing and shipping

    We pack your order securely, prepare the customs paperwork and ship through the best carrier contract — or deliver it ourselves within the Netherlands and the EU.

  4. You receive it at home

    You follow the shipment with track & trace and receive it insured at your door. Questions along the way? One message is enough.

Everything about our click & collect service

Frequently asked questions

How do you collect a parcel from a pick-up point?

You forward us the collection confirmation with the code (plus an authorisation where the point asks for one); our courier shows ID and receives the parcel. Mind the collection window — usually about a week — so forward the code right after the delivery notification.

Does this also work for items from partner sellers on bol.com?

Yes. It makes no difference to us who dispatched the parcel — once it is at the pick-up point, we include it in your shipment. Do keep in mind that partial deliveries can arrive on different days.

Can I combine several bol.com orders into one shipment?

Certainly — we even recommend it: international shipping is priced per shipment, so bundling almost always pays. We hold everything until your last parcel is in and you approve the combined dispatch.

What does it cost?

The rate depends on size, weight and destination. Find out in one minute what collecting and shipping your bol.com order worldwide will cost — a from-price, excl. VAT.

Calculate your price

Need it arranged today?

Call or message us. You will have a reply within 60 minutes — day and night, seven days a week.