Even where the shop won't deliver
Shop doesn't ship to your country? We do: through our carrier contracts we reach almost every country in the world.
Order from any Dutch shop — we collect your purchase and deliver it insured, at home in the Netherlands or on the other side of the world.
Response within 60 minutes · Available 24/7
More and more shops deliver only within the Netherlands, or only to a pick-up point. Living abroad, or unable to get there yourself? Our click & collect service solves it: you simply order from IKEA, bol.com, MediaMarkt or any other Dutch shop, and we handle the rest.
We collect at the shop or pick-up point, check the order, pack it properly and ship it through our worldwide carrier contracts — with track & trace and insurance. Since 2020 we have arranged this from Heesch, for customers from Amsterdam to New York.
Order from the Dutch shop yourself and choose click & collect. Forward us the collection confirmation — that is usually all we need.
Our courier picks up the order at the shop or pick-up point, shows identification where required and checks the parcel for visible damage.
We pack your order securely, prepare the customs paperwork and ship through the best carrier contract — or deliver it ourselves within the Netherlands and the EU.
You follow the shipment with track & trace and receive it insured at your door. Questions along the way? One message is enough.
For many shops we know the collection process inside out: identification, pick-up codes, boxes that fit in a car boot and boxes that definitely do not. See your shop's page for the details, or request a price straight away — even if your shop is not listed.
Shop doesn't ship to your country? We do: through our carrier contracts we reach almost every country in the world.
Every shipment is checked before it leaves and travels insured — from shop to front door.
We always declare the true value and explain in advance which import duties to expect. No surprises on delivery.
The price depends on size, weight and destination. The trip itself costs from €35.00 per hour and €0.35 per kilometre (excl. VAT); international shipping follows our current carrier contracts. The calculator shows a from-price for your destination within a minute.
Most Dutch shops deliver only within the Netherlands or the EU. Outside the EU you usually need a collection and forwarding partner. We collect from any Dutch shop and ship worldwide — the shop's own shipping policy no longer matters.
Yes, expect to. Since 29 August 2025 the US no longer exempts parcels under $800; almost every shipment can incur import duties. The amount depends on the product category — we cannot make it zero, but we can estimate it in advance.
By default the recipient pays import duties and import VAT to the carrier or customs, just as with PostNL or DHL. Want everything settled up front? We will discuss that in the quote.
No. The customs value must be the actual purchase value; deliberately under-declaring is customs fraud, with a risk of seizure and fines for you as the recipient. We always declare correctly.
Yes. We gather your orders and ship them as one parcel — which saves considerably on international shipping. Bear in mind that we wait until all partial orders have arrived.
Call or message us. You will have a reply within 60 minutes — day and night, seven days a week.