Click & Collect Chanel
Chanel sells bags and fashion exclusively in the boutique — not online. We bridge that distance: discreet collection or purchase, and insured delivery.
Response within 60 minutes · Available 24/7
The boutique is the only route — we drive it for you
If you want a Classic Flap or a Chanel 19, there is no online checkout: Chanel deliberately sells its bags and clothing in person only, in the boutique. For anyone not living near such a boutique — or not in the Netherlands at all — that is a real barrier. This is exactly where we come in: you arrange your purchase or reservation with the boutique, and we are at the counter at the agreed time to receive it.
If you cannot make the purchase yourself, our personal shopper does it on your instructions: you fix model, size and colour beforehand, pay purchase amount and fee in advance, and follow along through photos before anything becomes final. The decision stays yours, even from a distance.
After that, the bag travels as it should: camellia, ribbon and box untouched inside neutral outer packaging, insured for the purchase value, hand-over against signature. On request we combine that with delivery by appointment — not a parcel on the doormat, but a hand-over.
For example: Classic Flap · 2.55 · Chanel 19
DZH Transport is an independent service provider and not a partner of Chanel.
How it works
-
You place the order
Order from the Dutch shop yourself and choose click & collect. Forward us the collection confirmation — that is usually all we need.
-
We collect
Our courier picks up the order at the shop or pick-up point, shows identification where required and checks the parcel for visible damage.
-
Packing and shipping
We pack your order securely, prepare the customs paperwork and ship through the best carrier contract — or deliver it ourselves within the Netherlands and the EU.
-
You receive it at home
You follow the shipment with track & trace and receive it insured at your door. Questions along the way? One message is enough.
Frequently asked questions
Chanel doesn't deliver to my country — can I still have such a bag bought?
Yes. Because Chanel sells fashion and bags only in the boutique, a buyer on the spot is the only route; our personal shopper is that buyer on your behalf. You set model and budget in advance, we purchase, and you receive the bag insured at home.
Can delivery be unobtrusive, without a visible brand name?
That is the default: the outer box is neutral and the transport documents describe the contents functionally. If a surprise must stay entirely secret, also consider our anonymous purchasing service — your name then stays out of sight of the store altogether.
What happens to the receipt and the authenticity features?
Everything the boutique provides — receipt, cards and the house's modern authenticity features — stays with the bag and travels in the shipment. For customs and insurance we additionally record those documents digitally in your file.
What does it cost?
The rate depends on size, weight and destination. Find out in one minute what collecting and shipping your Chanel order worldwide will cost — a from-price, excl. VAT.
Need it arranged today?
Call or message us. You will have a reply within 60 minutes — day and night, seven days a week.