Click & Collect Chanel
Chanel sells bags and fashion exclusively in the boutique — not online. We bridge that distance: discreet collection of your purchase, and careful delivery.
Response within 60 minutes · Available every day, 8am–6pm
The boutique is the only route — we drive it for you
If you want a Classic Flap or a Chanel 19, there is no online checkout: Chanel deliberately sells its bags and clothing in person only, in the boutique. For anyone not living near such a boutique — or not in the Netherlands at all — that is a real barrier. This is exactly where we come in: you arrange your purchase or reservation with the boutique, and we are at the counter at the agreed time to receive it.
Model, size and colour are your choice, as is the way you pay: the purchase is and remains yours, and we do not buy on your behalf. What we do instead: at collection we check and record what comes along — bag, box and proof of purchase — so that even from a distance you know exactly what is on its way.
After that, the bag travels as it should: camellia, ribbon and box untouched inside neutral outer packaging; insuring it for the purchase value, up to the maximum for your route, is possible with your receipt (jewellery, art, collectibles and, with PostNL within the Netherlands and Belgium, electronics over €250 are paid by the carrier, even when insured, only up to its normal liability). On request we combine that with delivery by appointment — not a parcel on the doormat, but a hand-over.
For example: Classic Flap · 2.55 · Chanel 19
DZH Transport is an independent service provider and not a partner of Chanel.
How it works
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You place the order
Order from the Dutch shop yourself and choose click & collect. Forward us the collection confirmation — that is usually all we need.
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We collect
Our courier picks up the order at the shop or pick-up point, shows identification where required and checks the parcel for visible damage.
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Packing and shipping
We pack your order securely, prepare the customs paperwork and ship through the best carrier contract — or deliver it ourselves within the Netherlands and the EU.
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You receive it at home
You follow the shipment with track & trace and receive it at your door. Questions along the way? One message is enough.
Frequently asked questions
Chanel doesn't deliver to my country — can I still have such a bag delivered?
Yes, as soon as your purchase or reservation is ready at a Dutch boutique. Chanel sells fashion and bags only there; we collect the bag at the agreed time and deliver it, also outside the Netherlands; insurance is available at a price you see in advance. The purchase itself is made by you, or by someone you ask to do it.
Can delivery be unobtrusive, without a visible brand name?
That is the default: the outer box is neutral and the transport documents describe the contents functionally. If it must remain a surprise, we agree on a delivery address and a moment when the recipient is not around.
What happens to the receipt and the authenticity features?
Everything the boutique provides — receipt, cards and the house's modern authenticity features — stays with the bag and travels in the shipment. For customs and insurance we additionally record those documents digitally in your file.
What does it cost?
The rate depends on size, weight and destination. Find out in one minute what collecting and shipping your Chanel order worldwide will cost — a from-price, excl. VAT.
Need it arranged today?
Call or message us. You will have a reply within 60 minutes — every day from 8am to 6pm, weekends included.