Do I place the order myself, or do you do that for me?

Both work. Most customers order themselves and choose in-store pickup at checkout; you forward us the pickup confirmation and keep your own account, warranty and proof of purchase. If you would rather have us make the purchase — for instance because the web shop refuses your foreign payment card — our personal shopper orders it online for you and has it delivered to us, so there is nothing to collect. From there everything runs the same: we check for visible damage, pack the order sturdily for its international journey and ship with tracking. You get an update at every step, up to delivery at your door.