What we ship

Furniture and home design

Dutch design is sold mainly through Dutch shops: HAY and Fatboy via Dutch dealers, Leolux accessories, Bijenkorf home brands and IKEA flat packs that the Dutch store only delivers within the Netherlands. Order to your Dutch address; we receive the boxes, book them in with a photo and forward what fits as a parcel.

You know the price before you order. No subscription, no minimum term.

What can go

  • Flat packs (IKEA style) such as shelves, side tables, chairs and bed frames in parts go as a parcel when the box fits our largest box; larger on request.

    From our shipping rulebook

  • Lamps, cushions, rugs, vases, clocks, prints and other home accessories go with every carrier.

    From our shipping rulebook

  • Beanbags and lounge cushions such as Fatboy go as an ordinary parcel; they are light but bulky, so the volume counts.

    From our shipping rulebook

  • A rechargeable table lamp with a built-in lithium battery goes as a device, within the limits of 100 Wh per battery and 20 Wh per cell; a loose battery only on request.

    From our shipping rulebook

  • Mirrors, glass tabletops and ceramics go with every carrier when well packed; glass is covered only to a limited extent by the insurance.

    From our shipping rulebook

What cannot go

  • Sofas, wardrobes, dining tables and other assembled furniture: not as a parcel; on request only.
  • Mattresses and anything that, rolled or flat, does not fit the largest box.
  • Room sprays and other aerosols, and oil lamps with fuel.
  • Wood oil, wax, paint and other liquid furniture care.

Size and weight

A parcel can measure up to 175 × 78 × 58 cm and weigh up to 29.9 kg; that is our largest box. Bigger or heavier? Ask us and we check case by case.

Calculate your price

How we pack it

Flat packs stay in the original box; we tape the edges and put the parcel in an outer box when the shop's carton is thin. Lamps, glass and ceramics are wrapped per piece and surrounded by padding, with a fragile sticker on the outside. An extra check, extra photos or repacking are extras with a fixed price in My DZH.

Shops for Furniture and home design

Frequently asked questions

Do I pay import duty on furniture?

Within the EU no. Outside the EU the receiving country charges duty and VAT on the purchase value; we put the invoice and the HS code on the customs form so the parcel is not held.

Is glass or a mirror insured?

Every shipment is insured as standard up to € 99; glass, porcelain and large panels are covered to a limited extent. For a design lamp or a mirror worth more, request Extra insurance before shipping, with the receipt.

A flat pack came in two boxes — is that one parcel?

No, each box is a parcel with its own label, unless both fit in one outer box. In My DZH you see how many boxes arrived and what each option costs before you choose.

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