Package forwarding

Does HEMA ship to the USA?

Everyday Dutch design: home, kids, stationery and food.

Response within 60 minutes · Available every day, 8am–6pm

Does HEMA deliver abroad?

What we found on the shop's own pages, with the date we checked. Shipping policies change, so the shop's page is always leading.

  • HEMA's customer service answer on delivery abroad says that abroad you can only order in Belgium, Germany and France, and that ordering for or delivery to other countries is not possible.

    Source, checked on 2026-10-12

  • The same answer says you always order in the country where HEMA delivers: an order placed in one country cannot be delivered in another.

    Source, checked on 2026-10-12

  • According to the same answer, in Belgium and France you choose home delivery or collection in a HEMA store; in Germany, collection in a store is not possible.

    Source, checked on 2026-10-12

DZH Transport is an independent service provider and not a partner of HEMA.

Where does your DZH code go at HEMA?

Put your DZH code in the second address line or, if there is none, after your name — exactly as it appears in the e-mail with your customer code. We have not checked what the address form at HEMA looks like.

Forward your HEMA order in three steps

  1. Sign up once

    Register as a reshipper customer. After acceptance you receive your personal customer code and our delivery address by e-mail.

    Sign up as a reshipper customer
  2. Order at HEMA

    Use our delivery address with your customer code in the address line. We receive, check and photograph every parcel and let you know it has arrived.

  3. We forward, you track

    Bundle several parcels if you like; after your approval we ship insured, with customs paperwork. Follow every parcel in your customer panel.

    Open the customer panel

HEMA to your country

Starting prices per country

For a 1 kg parcel (20 × 20 × 10 cm), handling and packaging included. Heavier or larger? The calculator works it out instantly.

Can't pay with your foreign card?

If paying doesn't work, our personal shopper buys the item for you and we forward it.

See the personal shopper

Frequently asked questions

Does HEMA ship to the USA or to my country?

HEMA's customer service says that abroad you can only order in Belgium, Germany and France, each time in the country where HEMA delivers. If you live in one of those countries, order from HEMA there. Anywhere else, order on hema.nl to our Dutch delivery address with your DZH customer code instead: we receive the parcel, check it and forward it to your door.

Can you forward food from HEMA?

Not everything. We do not ship perishable goods, so fresh cakes stay here. Other food is allowed only with restrictions: tick it under the restricted goods when you register the parcel, and we check what is possible. Non-food items such as homeware, kids' clothing and stationery are forwarded like any other parcel.

What does forwarding a HEMA order cost?

The starting prices per country on this page are for a 1 kg parcel of 20 × 20 × 10 cm, handling and packaging included; heavier or larger parcels are priced instantly in the calculator. Any domestic delivery charge from HEMA to our address comes on top, as does your own country's import duty and VAT outside the EU.

Need it arranged today?

Call or message us. You will have a reply within 60 minutes — every day from 8am to 6pm, weekends included.