I no longer know my lot number — can you still collect?

Yes, we will sort that out together. The lot number is on the paid auction invoice and in your account with the auction house, usually under your purchases — the auction's confirmation email contains it too. Send us what you do have (auction name, location, a description of the lot) and we will help you search and verify the details before the trip. That check is not a formality: without a matching lot number and proof of payment the auction house will not release the lot, and a wasted trip costs you money for nothing. Better five minutes of searching up front than a driver at a closed door.