Shipping stroopwafels abroad: order, bundle and have them forwarded
If you live abroad, it is often the small things you miss: Dutch stroopwafels, drop (Dutch licorice), hagelslag, speculaas, pindakaas, a piece of Dutch cheese. Locally you rarely find them in the same taste, and the web shop that sells them doesn't always deliver outside the Netherlands.
Whether you want Dutch candy or a box of Dutch groceries abroad, a Dutch delivery address solves it: you order, we receive, bundle and forward. Food does need extra care. Not every country lets every product in, and chocolate doesn't like a warm truck.
Buying stroopwafels from abroad and having them reshipped
In My DZH you request your DZH address: our delivery address in the Netherlands, with your personal customer code. With it you order from a Dutch web shop that ships by parcel, as if you lived here.
If the web shop refuses your foreign card, our personal shopper orders it for you. You paste the product link in My DZH and pay in advance; we order online from the web shop, and the parcel arrives at our warehouse.
We report every parcel in My DZH and keep it until you want to ship. Ordering from several shops? Have the parcels combined: one box, shipping paid once, and outside the EU one customs clearance.
Food and customs: not every country lets everything in
Within the EU there are no customs and no import duties. Outside the EU your country charges VAT and often duties, and food comes with extra rules there: some products may not enter at all, others need a declaration or certificate.
Dairy and meat are the most strictly regulated in many countries. Cheese is dairy: whether Dutch cheese can go depends on your country and on the cheese. The UK, the USA, Australia and New Zealand each have their own rules; before you order, check with the customs or food authority of your country.
We don't ship perishable goods, and food is allowed with restrictions. Tick 'Food' when you register your parcel: we then choose a carrier that accepts it and describe the contents correctly on the customs paperwork.
On the way: heat, glass and shelf life
Chocolate, such as hagelslag, chocolate letters and bonbons, can melt in transit in summer: a parcel sometimes stands for hours in a hot truck or depot, and we don't ship refrigerated. Order chocolate preferably in the cooler season. Stroopwafels and speculaas are less sensitive.
Glass jars of peanut butter or apple syrup are the most fragile. If the web shop's box looks flimsy, have the parcel repacked; that is an extra with a fixed price in My DZH. For shelf life, look at the date on the pack and add the travel time.
Frequently asked questions
Can you ship stroopwafels to the USA?
Usually, yes: pre-packed stroopwafels are not a problem product. Food to the USA does come with extra rules, and not every carrier accepts it, so tick 'Food'. Since 29 August 2025 any shipment to the USA can be charged import duties.
And to the UK or Australia?
For biscuits and sweets in their original packaging, usually as well. Dairy and meat are sensitive in both countries, and Australia is known for strict food rules. Check your country's rules before you order.
Can cheese go?
That depends on the country and the cheese. Cheese is dairy, and many countries have their own rules for it; some don't allow it. Fresh and soft cheeses are perishable, and we don't ship those. If in doubt, ask us first.
How long do stroopwafels stay good in transit?
Pre-packed stroopwafels keep for a long time; the date is on the pack. Add the travel time, and don't let parcels sit with us longer than needed before you ship.
Does chocolate melt on the way?
In summer it can. A parcel sometimes stands in the heat for hours on the way, and we don't ship refrigerated. Order hagelslag, chocolate letters and bonbons preferably in the cooler season.
Can I get products from different web shops in one box?
Yes. Have the parcels combined, then everything goes in one box and you pay shipping once. Any cost for combining appears as a separate line on your invoice.